Reference

How Our Legal Terms Protect Your Account

These legal terms set out what you can expect from inayogel and what we ask from you in return. Access to our platform depends on local law and is available only in eligible regions where use is permitted.

Jurisdiction-dependent accessDANA, OVO, GoPay wallet termsAccount data rightsPolicy contact channelIndonesian region eligibility

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POLICY CONTACT

Reach Us About Legal Questions

If you have a specific question about how our legal terms apply to your account, your wallet transactions, or your personal data, our support team is the right starting point. We handle policy-related requests separately from general account issues so your query reaches the right person.

Live Chat Open the chat window from any page in your account. Use it to ask about policy terms, wallet data handling, or account eligibility under local law.

Email Support Send formal legal or data-related requests by email. We treat written requests as on-record correspondence and respond with documented answers.

Account Help Centre Our help centre lists policy FAQs for DANA, OVO, and GoPay wallet use, account access rules, and data retention periods relevant to Indonesian accounts.

What These Terms Actually Cover

inayogel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal terms apply to every part of your account — from the moment you create it to the way you fund it using DANA, OVO, or GoPay. When you make a deposit through any of these wallets, your transaction is subject to both the terms

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here and the individual policies of your wallet provider. We collect only the account data needed to process your deposits, verify your identity, and keep your wallet activity secure. We do not share your personal details with third parties for marketing purposes. Access to the platform
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is conditional on local law in your region; if your location falls outside eligible areas, certain features may be restricted or unavailable. Any disputes about account activity or wallet transactions should be raised with our support team directly — we aim to respond to formal legal
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queries within a reasonable time frame. These terms are reviewed periodically; any changes will be communicated through the platform before they take effect. Continued use of your account after a policy update constitutes acceptance of the revised terms. If you disagree with any update, you should
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stop using the account and contact support to request a review of your data. Players in Batam and other parts of Indonesia access the platform subject to these same conditions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY

How We Handle Your Data and Account

We built the account security layer around the wallets you already use. Your DANA, OVO, and GoPay credentials never pass through our servers — wallet authentication happens inside each provider's own secure environment. On our end, your account is protected by OTP verification at login and session-timeout controls that log you out after a period of inactivity. Data we hold is limited to what is needed to process transactions and respond to support requests.

Cookie Policy We use session and preference cookies to keep your account settings intact. No advertising cookies are placed without your acknowledgement through the consent prompt.

Data Retention Transaction records linked to DANA, OVO, and GoPay deposits are retained only as long as required by applicable financial and account-security obligations.

Access Requests You can request a copy of the personal data we hold on your account. Submit the request through email support; we process it within the timeframe local regulation requires.

Deletion and Changes To update or remove your account data, contact support with your registered wallet number. We verify identity before actioning any deletion or amendment request.

Common Questions About Our Legal Terms

These are the questions we receive most often about our policy, your account rights, and how local law affects your access. If your question is not covered here, reach our support team directly.

Yes. Access depends on local law and is available only where it is permitted in your region. If your location falls outside eligible areas, certain features may be restricted.

We collect the data needed to verify your identity, process DANA, OVO, or GoPay wallet deposits, and respond to support requests. We do not collect data beyond those operational needs.

Send your request to our email support channel with your registered wallet number. We process access requests within the timeframe required by applicable local regulation.

Yes. Contact support with your registered wallet details. We verify your identity first, then action the deletion. Some transaction records may be retained as required by financial obligations.

We notify you through the platform before changes take effect. Continuing to use your account after the update means you accept the revised terms. You can contact us if you disagree.

No. Wallet authentication for DANA, OVO, and GoPay happens inside each provider's own secure environment. We do not store or have access to your wallet login credentials.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoInayogel Glossary InfoAbout Us

How Our Legal Terms Protect Your Account

Reach Us About Legal Questions

How We Handle Your Data and Account

Common Questions About Our Legal Terms

01 Does access to inayogel depend on where I am in Indonesia?

02 What personal data does inayogel collect from my account?

03 How can I request a copy of the data held on my account?

04 Can I ask for my account data to be deleted?

05 What happens if these legal terms are updated?

06 Are my DANA, OVO, or GoPay credentials stored by inayogel?

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